Official Document

Privacy Policy hoki74 — Protection Personal Data You

At Hoki74, your privacy is not merely a legal obligation — it is our commitment to every member who entrusts us with their personal information. This document transparently explains how we collect, use, and protect your data at all times.

Last updated: 1 January 2026

Our Data Protection Commitment

AES-256 encryption for all stored data
Data is never sold or shared without your consent
Data access restricted to authorised personnel only
Right to access, correct, and delete your data at any time
Complying with the Malaysia Personal Data Protection Act (PDPA)

1 Introduction

Hoki74 values the privacy of every individual who uses our platform. This Privacy Policy is designed to clearly and transparently explain how we handle your personal data — from the moment you register through every transaction and gaming session you conduct on our platform.

As an online gaming platform operating in Malaysia, hoki74 complies with the Personal Data Protection Act 2010 (PDPA). We ensure that all information you provide is handled with the highest level of security and confidentiality, on par with international financial and technology industry standards.

By registering and using the Hoki74 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact the support team for further assistance.

This Privacy Policy applies to all users of the Hoki74 platform, including website visitors, registered members, and those using our official mobile app. Any third-party services linked to our platform are subject to their own respective privacy policies.

2 Information We Collect

Hoki74 only collects information that is genuinely necessary to deliver our services safely, fairly, and efficiently. No excessive or irrelevant information is collected from our users. The following are the categories of information we collect:

Data Categories Example Information Primary Purposes
Identity Data Full name, date of birth, identification card number Identity verification (KYC) and fraud prevention
Contact Data Email, phone number, address Communications, notifications and customer support
Financial Data Deposit records, withdrawal records, payment methods Transaction processing and anti-money laundering compliance
Technical Data IP address, device type, web browser, access logs Account security and suspicious activity detection
Gaming Data Betting history, preferred games, session duration Service improvement and responsible gambling protection
Behavioural Data Pages visited, clicks, time spent Platform analytics and personalisation of user experience
For identity verification (KYC) purposes, we may request supporting documents such as a photo of your ID card, passport, or utility bill. These documents are stored in an encrypted environment and accessible only by authorised verification staff.

3 How We Use Your Data

All information collected by hoki74 is used for legitimate, clearly stated purposes. We do not use your data for unrelated purposes without first obtaining your consent. The following are the primary purposes for which data is used:

  • Processing account registrations and verifying member identities through established KYC procedures
  • Processing deposits, withdrawals and all financial transactions securely and accurately
  • Providing responsive customer support and helping resolve account issues
  • Sending important notifications related to your account, promotions and platform updates
  • Detecting and preventing fraud, hacking, money laundering and illegal activities
  • Ensuring compliance with legal requirements, anti-money laundering (AML) regulations and reporting obligations
  • Analyzing usage patterns to improve our services, interface and overall user experience
  • Implementing responsible gambling programs and identifying members who may need support
  • Targeting relevant promotions and offers based on your preferences and gaming habits
Regarding marketing communications: you may opt out of promotional emails or marketing notifications at any time by contacting our support team. However, account security and transaction notifications cannot be unsubscribed from, as they form part of your account protection.

4 Sharing Information with Third Parties

Hoki74 does not sell, rent, or trade members' personal data to any third party for commercial purposes. Data sharing only occurs in limited situations and for legitimate purposes as outlined below:

  • Payment service providers — to securely process deposits and withdrawals via certified payment gateways bound by confidentiality agreements
  • Game providers — minimum information required to verify gaming sessions and ensure game fairness
  • Identity verification body — for KYC purposes and background checks as required by law
  • Relevant authorities — when required by Malaysian law, court order, or financial crime investigation
  • Analytics services — anonymised and aggregated data for platform improvement purposes that cannot be attributed to any specific individual
All third parties that receive data from hoki74 are bound by strict data processing agreements and are required to handle your information to the same or higher security standards that we adhere to.

5 Data Security Measures

Hoki74 invests seriously in cybersecurity infrastructure to ensure your personal and financial data remains protected at all times. Our security systems are designed to address the latest and most sophisticated cyber threats.

  • All data transmitted between your device and our servers is encrypted using the TLS 1.3 — the highest encryption standard available today
  • Data stored in our databases is protected with encryption AES-256, the same standard used by banking institutions and government agencies
  • Role-based access control (RBAC) ensures staff can only access the data required for their specific duties
  • Intrusion detection systems (IDS) and 24/7 monitoring to detect and respond to any suspicious activity
  • Data backups performed at regular intervals and stored at a physically separate secondary data centre
  • Penetration testing by independent security experts is conducted periodically to identify system vulnerabilities
  • Two-factor authentication (2FA) is available for all member accounts as an additional layer of protection
While we take all reasonable precautions, no digital system can guarantee 100% absolute security. You also play an important role by keeping your account password confidential and enabling two-factor authentication.

6 Cookies and Tracking Technologies

The hoki74 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security and understand platform usage patterns. Cookies are small text files stored on your device when you visit our website.

  • Essential cookies — required for core platform functions such as login verification and session security; cannot be disabled
  • Performance cookies — collecting information about how you use the platform to help us improve our services
  • Functional cookies — saving your preferences such as preferred language and display settings for a better user experience
  • Analytics cookies — anonymised data used to understand overall traffic patterns and general user behaviour

You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect some features of our platform, but will not prevent you from using our core services.

7 Data Retention Period

Hoki74 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once the retention period expires, your data will be securely deleted or anonymised.

  • Active account data — retained for the duration your account is active and for 7 years after account closure for legal compliance purposes
  • Financial transaction records — retained for a minimum of 7 years in compliance with Malaysia's legal requirements for financial record-keeping
  • Security and access logs — retained for 2 years for security investigation and fraud detection purposes
  • Customer support communications — retained for 3 years for reference and service improvement purposes
  • Analytics and cookie data — anonymised data retained for up to 26 months before deletion or archiving
When you request account closure, Hoki74 will process the deletion of your identifiable personal data within 30 business days, subject to record-keeping obligations required under Malaysian law.

8 Your Rights as a Data Owner

In accordance with the Malaysia Personal Data Protection Act (PDPA) and international data protection best practices, you hold several important rights regarding your personal data stored by hoki74. We fully respect and facilitate the exercise of these rights.

  • Right of Access — you have the right to request a copy of all personal data we hold about you in a readily readable format
  • Right to Rectification — you have the right to request correction of any data that is inaccurate, incomplete, or outdated
  • Right to Erasure — in certain circumstances, you may request deletion of your personal data subject to legal obligations
  • Right to Object — you have the right to object to the processing of your data for direct marketing purposes at any time
  • Right to Restriction — you may request that we restrict the processing of your data under certain circumstances specified by law
  • Right to Portability — you have the right to receive your data in a structured format for transfer to another service provider if required

To exercise any of the above rights, please contact the hoki74 support team via Live Chat or email. We will process your request within 30 working days and may require identity verification before fulfilling the request for security purposes.

9 Child Protection

Hoki74 is a gaming platform restricted to individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

If we discover that a child's personal data has been collected inadvertently, we will take immediate action to delete that data and close the account in question. Parents or guardians who find that their child has registered on this platform are requested to contact us immediately.

We also encourage parents and guardians to use parental control software on shared devices to prevent children from accessing online gambling platforms. Child protection is a shared responsibility that we take very seriously.

10 Privacy Policy Amendments

Hoki74 reserves the right to amend this Privacy Policy from time to time to reflect changes in law, technology, business practices, or the way we handle personal data. Any material changes will be communicated to members via:

  • Notification via your registered email address at least 14 days before changes take effect
  • Clear notices on the platform homepage and this Privacy Policy page
  • In-app notifications on the hoki74 mobile app when you open the application

The date of the latest update will always be displayed at the top of this page. Continued use of the hoki74 platform after any changes take effect will be considered your acceptance of the latest version of this Privacy Policy. You are encouraged to review this page periodically.

For any questions, concerns, or requests related to this Privacy Policy, please contact the hoki74 Data Protection Officer (DPO) by email at [email protected] or via our 24/7 Live Chat. We are committed to responding within 3 working days.

Six Layers of Protection Personal Data You at Hoki74

Your privacy is more than a promise — it is a layered system we have carefully built to ensure every bit of your information remains safe and protected at all times.

Banking-Grade Encryption

All stored and transmitted data is protected with AES-256 encryption and TLS 1.3 — the same technology used by leading banks and government agencies worldwide to safeguard sensitive information.

Strict Access Control

The principle of least privilege ensures hoki74 staff can only access data that is strictly necessary for their duties. Every access is automatically logged and monitored to detect any misuse.

No Data Selling

Hoki74 has never sold, rented, or traded members' personal data to any third party for commercial purposes. Your data belongs to you — we only use it to provide the services you request and to improve your platform experience.

Malaysia PDPA Compliance

Hoki74 operations fully comply with the Malaysia Personal Data Protection Act 2010 (PDPA). We undergo regular compliance audits and continuously update our internal procedures in line with applicable legislative changes.

Full Communication Control

You have full control over the types of communications you receive from Hoki74. Opt out of promotional emails, game notifications, or any marketing communications at any time, hassle-free.

24/7 Continuous Monitoring

Our security systems operate around the clock to detect and respond to any cyber threats, intrusion attempts, or suspicious account activity — ensuring your data is protected without interruption at all times.

Rights Data Owner You Have

As a hoki74 member, you have the following rights over your personal data. Contact us at any time to exercise these rights.

Data Access Right

Request a complete copy of all your personal data held by hoki74 in a clear, readable format.

Right to Rectification

Update or correct any inaccurate or outdated information in your account quickly and easily.

Right to Erasure

Request deletion of your personal data when it is no longer required, subject to legal retention obligations.

Right to Object

Object to the use of your data for direct marketing purposes or processing that is inconsistent with your legitimate interests.

Right to Restriction

Restrict how Hoki74 processes your data under certain circumstances while we investigate any disputes or concerns.

Right to Portability

Receive your data in a structured format for transfer to another service provider of your choice.

Play with Peace of Mind — Your Data 100% Protected

Register as a Hoki74 member and enjoy a safe, fair, and enjoyable online gaming experience. With world-class security infrastructure and a full commitment to member privacy, you can focus entirely on your game without worrying about your data security.

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Why Choose hoki74?

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